Remote video monitoring for independent stores

Your cameras record. We watch them live.

A real person on our team watches your store cameras live for 12 hours every day of the month and sends you a written report each day.

No payment details needed. Month to month.

Monthly cost ยท 12 hours a day, every day of the month

Guard on site
$4,500
SentryView, 4 cameras
$400
91% lessthan the lowest guard estimate
$4,100saved every month
$100per camera, per month

What we watch for

What the daily report covers

We agree the priorities with you during the trial, then watch for them every single day.

  • Opening and closing

    When the store opened and closed, and when each staff member arrived and left.

  • Customers

    How many customers came in each hour and in total, so you know your busiest times.

  • Register and counter

    Every time the drawer opened, including with no sale, with the time it happened.

  • Staff routine

    Time away from the counter, long phone use, and customers left waiting to be served.

  • Items and free stock

    Items leaving without payment, or given away without a sale. We describe what we see and you decide what it means.

  • Rules and safety

    Whether staff were seen checking ID on age restricted sales, doors left open, and any camera that goes offline. We note what we see, we cannot verify age.

Built for vape and smoke shops, convenience stores, mobile and wireless shops, boutiques, small warehouses and fuel stations, from a single store up to a few locations.

Your daily report

What lands in your inbox

After each day we send a short written log of what we saw on your cameras. Here is an example.

Daily reportExample
Store
Sample Vape Shop
Cameras
4 online
Watched
10:00 to 20:00
  1. Cam 1, Entrance

    Store opened, one staff member arrived at 09:58, shutters up.

    Normal
  2. Cam 2, Counter

    14 customers came in between 12:00 and 13:00, your busiest hour so far.

    Normal
  3. Cam 2, Counter

    Register opened with no sale. Staff member away from the counter for six minutes afterwards.

    Noted
  4. Cam 4, Stockroom

    Person entered the stockroom with no staff member present. Owner messaged.

    Alert sent
  5. Cam 1, Entrance

    Store closed, doors locked, all four cameras online. 63 customers in total today.

    Normal

Example only. Your report lists the events from your own store.

How it works

From first message to daily reports

  1. Share access

    Send us an app invite or a separate login for your DVR or NVR. Your hardware stays exactly as it is.

  2. Three free days

    We watch your cameras 12 hours a day, matched to your opening hours, and send a report every day. No payment details needed.

  3. You decide

    After day three you have seen what we catch. Carry on at $100 per camera a month, or walk away with nothing owed.

  4. Ongoing cover

    Live watching 12 hours every day, a daily report, and a message or call straight away for anything serious.

The options

Three ways to cover your store

Most small stores already record. Recording shows what happened after the loss. Someone watching shows it while it is happening.

Recording only Extra staff or a guard SentryView
Someone watching liveNo, footage is checked after the eventYes, one area at a timeYes, a real person on our team watches all your cameras during your hours
Daily written reportNoOnly if you ask for oneYes, every day of the month
Monthly costNothing extraThousands of dollars per shift$100 per camera for 12 hours a day, every day. $200 per camera for 24 hours
New hardwareNoneNoneNone, we use your cameras
ContractNoneUsually a staffing agreementMonth to month. After 3 months of service, you can sign a contract if you like our service
Can step in physicallyNoYesNo, we alert you or your emergency contact

12 hours a day, every day of the month

OptionTypical monthly cost
Guard on site, wages only$4,500 to $9,000
SentryView, 3 cameras$300
SentryView, 4 cameras$400
SentryView, 5 cameras$500

The guard figure is an estimate for about 10 hours a day, every day, at $15 to $30 an hour, before taxes, insurance and management. A guard can step in physically. We watch your cameras and alert you.

About us

A person watches, not software

Every camera is watched live by a real person on our team. No automatic motion alerts decide what matters. A person can tell a customer browsing from someone hiding an item, and a staff member on a break from a register left open.

Then they write up exactly what happened in your daily report. We are an international remote monitoring team that works across time zones, which is how we keep the price low for independent stores.

  • LiveA real person watches your cameras, not software
  • DailyA written report with times and camera names
  • SimpleMonth to month, 14 days' notice, no new hardware

Clear scope

What you get, and what we do not do

Included

  • Live watching of your cameras every day, from the time your store opens until it closes
  • A weekly and a monthly summary, and an alert if a camera goes offline
  • A written daily report with times and camera names
  • A message or call to you or your emergency contact for anything serious
  • Private handling of your access: we only use the access you give us, and we never share footage unless you ask in writing. We also review your camera's recording when needed, so if we miss something live we can go back and check it

Not included

  • Sending police or security to your door
  • Speaking through your camera speakers
  • Replacing your alarm system or your insurance
  • A promise that every incident will be prevented

You decide when to call the police. We tell you what we see, quickly and in writing, so you can act on it.

Pricing

One simple price

You pay for each camera we watch. No minimum per store, one camera or twenty. Every store starts with the free 3-day trial.

Every camera, every store

$100per camera, per month

12 hours a day, every day of the month

Matched to your opening hours

Start free trial

Need cover all night too?

$200per camera, per month

24 hours a day, every day of the month

Same services, with watching around the clock

Start free trial

Included with every camera

  • Live watching, 12 hours every day of the month, or 24 hours a day for $200
  • A written daily report with times and camera names
  • A one line WhatsApp summary each morning
  • A message or call straight away for anything serious
  • An alert if a camera goes offline
  • A weekly summary and a one page monthly summary
  • A note on whether ID checks were seen on age restricted sales (we note what we see, we cannot verify age)
  • A written incident note with times for your insurance or the police
  • Cancel with 14 days' notice

How the price works

  1. Per cameraYou pay for each camera we watch. Two cameras cost twice as much as one.
  2. Per monthOne flat price for the whole month. It does not change if the store is busy or quiet.
  3. Every dayWe watch 12 hours a day, every day of the month, matched to your opening hours. For 24 hour cover, it is $200 per camera.

Example: 4 cameras is 4 x $100 = $400 a month. With 24 hour cover it is 4 x $200 = $800 a month.

Work out your price

$400 a month

4 cameras, 12 hours a day, every day of the month.

Prices are introductory, in US dollars, and billed at the end of each month of service. We never ask for payment before or during the trial. We watch 12 hours every day of the month, matched to your opening hours, or 24 hours a day for $200 per camera. Cancel with 14 days' notice.

Questions

Before you start

Do I need new cameras?

No. We work with the DVR, NVR or camera app you already use, as long as it can be viewed remotely. We confirm this at the start of the trial.

Who watches my cameras?

A real person on SentryView's remote monitoring team, not software. They watch your cameras live and write your daily report. We are an international team that works across time zones, which is how we keep the price low for independent stores.

Is my footage kept private?

We use your access only to watch your cameras. We do not record, download or share footage unless you ask us to in writing, and you can remove our access at any time.

Will you call the police?

No. We message or call you or your emergency contact straight away and tell you what we see. You decide whether to contact the police.

What hours do you cover?

We watch 12 hours a day, every day of the month, matched to your opening hours. For 24 hour cover, it is $200 per camera. Tell us your hours and time zone and we schedule around them.

What does the free trial include?

Three days of live watching and a daily report, exactly as the paid service works. No payment details are needed, and there is nothing to cancel.

How does billing work?

After the trial you pay a flat monthly fee, invoiced at the end of each month of service. There is no long contract, and either side can end it with 14 days' notice.

Get started

Start with three free days

Tell us your store name, its location and how many cameras you have. We set up your trial from there.

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